Your questions.
A clearer journey.
Helpful answers about planning your trip, booking experiences, and getting ready for Zanzibar and Tanzania.
Ask Saidi a questionBooking & payments
Start with the details that matter before you confirm.
How do I book a tour or safari?
Contact our team with the experience you’re interested in, your preferred date, and the number of guests. We’ll discuss availability, the itinerary, and a quote with you. An enquiry is not a confirmed booking; confirm your arrangements and booking terms directly with our team.
How far in advance should I enquire?
Contact us once you have an idea of your travel dates, especially when coordinating several activities or a mainland safari. Availability varies, so ask us to check your preferred dates before making plans around a particular tour.
How much will my trip cost?
Ask for a quote for your chosen experience, date, and group size. Before confirming, review what is included, any additional costs, and the total price with our team.
How do payments, deposits, and cancellations work?
Ask us for the payment arrangements, any deposit requirements, and the cancellation or date-change terms that apply to your booking. Review these details before paying. If your plans change, contact us promptly to discuss your options.
Tours & safaris
Choose an experience that fits your interests and travel plans.
What can I do in Zanzibar?
Browse our Zanzibar tours and excursions for cultural visits, island trips, ocean activities, and more. Each tour page describes the experience. Contact us if you’d like help choosing.
Can I combine Zanzibar with a mainland safari?
Yes—explore our safaris from Zanzibar or mainland Tanzania safaris. Share your dates and available time so we can discuss suitable itineraries and travel arrangements.
Can you help me plan a personalised itinerary?
Tell us which places and activities interest you, your dates, and your preferred pace. We’ll discuss options for bringing your plans together. Confirm whether your chosen experience is private or shared when you enquire.
Are meals, entry fees, equipment, and transport included?
Inclusions depend on the tour and the arrangements you agree. Ask for a clear list of what is included and excluded in your quote, including meals, entry fees, equipment, and transport where relevant.
Transfers & accommodation
Plan how you’ll get around and where you’ll stay.
Can you arrange airport or hotel transfers?
Enquire about transfer assistance with your pickup point, destination, date, time, group size, and luggage details. Include flight information for airport transfers. Availability, price, and meeting arrangements are confirmed with our team.
Is hotel pickup included with my tour?
Do not assume pickup is included. Tell us where you’re staying and ask us to confirm whether pickup is available, the meeting point and time, and any extra cost before you book.
Can you help with hotel or apartment bookings?
Visit our accommodation assistance section and tell us your dates, preferred area, guest and room numbers, and budget. Discuss available options, property facilities, rates, and booking terms with us.
Preparing for your trip
Share your needs early so you know what to expect.
What should I bring?
Ask us for a packing list for your selected activity. Comfortable clothing, suitable footwear, sun protection, and water are useful starting points. For water activities, confirm what swimwear, towels, and equipment you should bring and what is supplied.
Can children join, and what if someone has mobility needs?
Suitability varies by activity. Tell us the children’s ages and any mobility or access needs before booking. Ask about boat access, walking distances, facilities, and transport so you can decide whether the experience is suitable.
Can you accommodate dietary requirements?
Let us know about any dietary requirements or allergies when you enquire, particularly if meals are part of your trip. Ask us to confirm what can be arranged before booking rather than assuming a particular option is available.
What happens if the weather affects an activity?
Ocean and outdoor activities may be affected by weather or local conditions. Contact us to confirm arrangements and ask what change or cancellation terms apply to your chosen activity. Alternative dates or activities depend on availability.
Are wildlife sightings guaranteed?
No. Wild animals move freely, so sightings cannot be guaranteed. Ask about the nature of your chosen wildlife experience and follow the guide’s instructions during the activity.
Still have a question?
Start a conversation with Saidi about your next adventure.
